Pricing & Rates

Select a service below to begin a retrieval request.

We provide fast and reliable retrieval and delivery of patient belongings, medical equipment, and essential items to support timely, successful discharges.

From the first request to the final delivery, our team is responsive, dependable, and committed to helping patients return safely to their next level of care.

Durable Medical Equipment (DME) Retrieval

Retrieve items from the community or other business locations such as shelters or hotels.

  • Base Service Fee - $45

  • Mileage Fee - $2.00 per mile

  • After-Hours Retrieval Fee

    6 PM - 11 PM: $20

    11 PM - 8 AM: $40

REQUEST SERVICES

In-Home Item Recovery

Retrieve respiratory items from home for discharge or transfer to another facility, including oxygen or CPAP units for Behavioral Health or other treatment centers. This service supports patients discharging home with oxygen instead of using an ambulance or transferring safely to a Behavioral Health facility.

  • Base Service Fee - $45

  • Home Entry & Access Fee - $25

  • Mileage Fee - $2.00 per mile

  • After-Hours Retrieval Fee

    6 PM - 11 PM: $20

    11 PM - 8 AM: $40

REQUEST SERVICES

Patient-Requested Delivery

Retrieve essential items from home, such as a laptop or charger, needed during a hospital stay.

  • Base Service Fee - $45

  • Home Entry & Access Fee - $25

  • Mileage Fee - $2.00 per mile

  • After-Hours Retrieval Fee

    6 PM - 11 PM: $20

    11 PM - 8 AM: $40

  • Extra Item Fee

    0-3 Items: $0

    4-10 Items: $5

    11 + Items: an additional $3 per item

Payment is due at the time of service. Invoices include mileage and any applicable after-hours fees. For contracted facilities, LBWE LLC will issue an invoice in accordance with the terms of the service agreement.

We will not be able to accept cash.